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More than Bots:
Create AI Agents
with Personality.

Build advanced AI agents for telephony and web that conduct natural conversations, know everything about your business, and are seamlessly integrated into your processes.

Agent
Voice
Agent
Voice

24/7: Answer customer inquiries. Synchronize CRM. Schedule appointments. Increase efficiency.

Made in EuropeGDPR Compliant
Two Powerful Agent Types

Easily Create AI Agents for Web and Telephony

Build advanced AI agents with Aurili that conduct natural conversations, know your company data, and automate your phone and web communication simultaneously.

AURILI AVI (WEB)

Next-Generation Interactive Web Assistance

Integrate an intelligent widget into your website that understands voice and text. Offer hybrid support, utilize your knowledge base, and enable a new way of customer communication.

AURILI PHONE (TELEPHONY)

Intelligent Phone Assistants for Your Calls

Automate inbound and outbound calls with AI agents that conduct natural customer conversations. Intuitively customize language, voice, and behavior with the highest voice quality.

The AI Agent for Your Website: Aurili AVI

Aurili AVI (Augmented Voice Interface) is the world's first AI interface that enables simultaneous processing of voice and visual interactions. This allows natural language and interactions with screen elements to be seamlessly combined for an intuitive and dynamic way of communication.

Seamless Integration. Add the widget to your website with a few clicks and customize it to match your design. Enhance your website with a completely new type of customer communication.

Knowledge Base Utilization. Aurili learns directly from your website and from various other sources: internal support documents, PDFs, or directly from URLs.

Visualization of hybrid communication (voice/text)

Hybrid Communication. Offer your users flexible options: conversations via voice or text.

Voice & Text Simultaneously. Aurili AVI is the first AI interface that processes voice and text input simultaneously – ideal for precise inputs like email addresses.

Language Without Borders

Aurili's AI-powered translation technology overcomes language barriers with precise, context-aware translations in over 12 languages. Perfectly optimized for industry-specific terminology and seamless integration.

GermanWie kann ich automatisierte Übersetzungen integrieren?

EnglishHow can I integrate automated translations?

Spanish¿Cómo puedo integrar traducciones automatizadas?

FrenchComment puis-je intégrer des traductions automatisées?

Knowledge Globally Available

Upload once, understand worldwide: Aurili automatically translates your website content and documents into all languages. No more manual translations needed.

Name
Date Modified
Product Description.pdf
12/05/2024
Knowledge Base - Support
03/06/2025
Technical Documentation.docx
28/05/2025
Legal Notices.pdf
21/04/2025
Marketing Plan Q3.xlsx
15/06/2023
Investor Presentation.pptx
02/05/2024
New Employee Guide.pdf
18/03/2023
API Documentation v2.1.pdf
30/04/2025
User Manual V3.pdf
01/07/2024
Compliance Guidelines.docx
10/07/2024
Excalidraw.pdf
06/01/2025
Advanced Conversation Platform

Conversations. Reimagined.

Aurili structures communication data across all channels. With workspaces for teams or locations, comprehensive context, and precise control for every interaction – whether phone, web audio, or chat.

PhoneWeb AudioWeb Chat

Precise Access Management

Define precisely which employee can access which workspaces. This assignment enables optimal division of labor while maintaining control over sensitive communication areas.

Head Office Sales
+49 89 123 456 78
Phone
Support Live Call
Website Audio Support
Web Audio
Website Chat
shop.xyz/chat
Web Chat
Customer Hotline
+49 800 111 222
Phone
Anna Müller
Anna Müller
Sales
Nitish Kumar
Nitish Kumar
Support
Michael Bauer
Michael Bauer
Marketing
Oğuz Kaya
Oğuz Kaya
Management

AI Summary & Status Detection

Aurili automatically analyzes conversations and extracts the most important information. The conversation history is summarized and provided with an automatically detected status.

Summary: Customer Call #4721

The customer is inquiring about enterprise pricing for 50+ users. Has specific questions about GDPR compliance and data hosting in the EU. Requests a callback from a sales representative by Thursday.

Callback required
In Progress
Sales Responsible

Complete Activity Logs

Every interaction is logged traceably. See at a glance who performed which action when, and maintain an overview even with complex communication processes.

10:31
Oğuz Kaya recorded and transcribed a new call
10:35
Aurili created the AI summary
10:38
Michael Bauer assigned the conversation to Anna Müller
10:42
Anna Müller marked the conversation as "In Progress"

The European Conversational AI Platform

Developed and hosted in Europe. For data conformity according to GDPR standards and reliable, high-performance AI interactions. Trust in an infrastructure that supports you in the compliance of your AI agents.

AVI VoiceBridge™

The direct connection between your AI and your service team

VoiceBridge allows your customers to forward conversations with your Voice AI directly to a live phone call with one of your service employees – without leaving the browser.

Customer in Browser
VoiceBridge™
Service Agent
Forward warm leads to sales immediatelyEscalate critical cases directlyExpert consultation with an employee upon request

How VoiceBridge works for your business

1

Voice AI answers standard questions

Your customers have a conversation with the Voice AI in the browser. Routine questions are answered immediately.

2

Forwarding via voice trigger

As soon as a customer says, "I want to speak to someone," VoiceBridge activates a direct connection to your telephone system.

3

Direct connection to the team

Your service team's phone rings – the customer simply stays in the browser and seamlessly continues the conversation.

Advantages for your customers

  • Seamless transition: From Voice AI directly to the service team
  • No entry barriers: No need to dial a phone number, no app to install
  • Connection in seconds: Connected to a real person in under 2 seconds

Proven Technology

VoiceBridge connects conversations from the browser directly to your existing telephone system. Your employees receive calls as usual – without new hardware or special software. Every VoiceBridge conversation is transcribed and saved in the Aurili inbox.

Good to know: AVI VoiceBridge™ is based on the reliable WebRTC standard and SIP protocol – proven technologies for secure real-time communication with GDPR-compliant encryption on European servers.

Voice Agents and GDPR

Transparency and control over your data

What matters is how data flows

For GDPR compliance of Voice Agents, the server location alone is not decisive, but how and under what contractual conditions data is processed. Aurili provides the necessary transparency and control to use AI technology in a legally compliant manner.

Our flexible platform allows you to choose the optimal mode for your requirements – from purely European solutions to hybrid models or fully local installations. The AgentCompliance™ dashboard always documents traceably where which data is processed.

Your advantages at a glance:

  • Watertight contracts (DPA) according to Art. 28 GDPR
  • Technical protection measures for your data
  • Controlled access through transparent documentation

AgentCompliance™ Dashboard

Data Transparency Overview
Speech to Text
Processing Region:EU (Frankfurt)
DPA Status:Available
Language Model
Processing Region:EU (Paris)
DPA Status:Available
Text to Speech
Processing Region:EU (Munich)
DPA Status:Available
Telephony
Processing Region:EU (Berlin)
DPA Status:Available
DPA Status:✓ Available
Transparency Rating:Fully Documented
* The dashboard is for orientation and transparency purposes only. It does not constitute legal advice and does not replace review by your data protection officers.

EU-only Mode

Exclusively European language and AI services for maximum data sovereignty. Ideal for projects where regulatory requirements demand strict data locality.

Hybrid Mode

Integration of global AI services with European orchestration. Enables access to state-of-the-art AI technologies with documented and controlled data processing.

On-Premise Mode

Full operation in your own infrastructure without an internet connection. For banks, hospitals, and authorities that must process data exclusively in their own data centers.

If you have any questions about the GDPR-compliant implementation of Voice Agents and legal aspects such as the Data Processing Agreement (DPA), we are happy to assist you. Read our detailed guide or schedule a consultation.

Intuitive Configuration

Precisely customize your AI agents

Define behavior, knowledge sources, integrations, and more through a clear and modern interface – for full control over your Conversational AI.

Screenshot of Aurili AVI settings
Outbound Agent

Send & Evaluate Calls Simultaneously

With Aurili Batch Calling, scale your outbound communication by sending multiple calls at once, tracking their results in real-time, and receiving detailed evaluations.

"Thanks to Aurili, we were able to conduct thousands of job interviews – a scale that would have been unthinkable with our previous resources."

HUMANUS GmbHPersonnel Service Provider

Scalable Batch Calling with Instant Evaluation

Send calls in batches, track every result, and receive a clear evaluation in table format – all automated and ready for your analysis.

HOW IT WORKS

Ready to get started?

Set up AI agents in minutes.

1

Set up Aurili

Set up forwarding to your Aurili number, implement AVI on your website

2

Configure agents

Configure agents, upload company knowledge, and conduct initial conversations

3

Save time

Automate customer inquiries, optimize processes, and design sales more effectively